FAQs


NATIONAL SHIPPING
Shipping is free on all orders that are £45 or more. £6.50 is applied to your order if the total is less than £45. We ship all orders via DHL Next Day Delivery. Orders placed before midday Monday-Thursday are shipped the same day. Please note that public holidays may affect dispatch and shipping times.

TRACKING
You will receive a tracking link from DHL once your order has been shipped.

LOCAL DELIVERY
We offer Local Delivery within a limited catchment area as an option at checkout. £2.99 is applied to your order if the total is less than £45. Please note the delivery days and times specified before selecting this option and ensure you will be home to accept your order as additional delivery attempts may be charged. The following postcodes are valid for Local Delivery:
B1, B5, B11, B12, B13, B14, B15, B16, B17,
B18, B27, B28, B29, B30, B31, B32, B38, B45,
B47, B63, B64, B65, B66, B67, B90, B91

COLLECTION
Collection from the brewery is available, free of charge. Please note the collection days and times specified before selecting this option at checkout.

RETURNS / CONTACT US
Please complete the following CONTACT FORM and we'll get back to you as soon as possible. Messages sent after 5pm on Fridays will receive a response the following week.

GlassHouse Beer Co
Unit 6B Waterside Business Park
1649-1652 Pershore Road
Birmingham B30 3DR